About Sabrina Brooks
My work sits at the intersection of AI strategy, workflow design, business transformation, and product execution.
I diagnose where work slows down, where decisions depend on one person, and where technology has been added without creating a real system. Then I turn that operating knowledge into workflows, decision rules, accountable AI systems, and products people can use.
That approach is grounded in more than fifteen years as a licensed public adjuster handling complex property damage documentation, estimating, negotiation, and advocacy. The work demanded careful investigation, defensible evidence, coordination across competing interests, and clear decisions under pressure.
The industries are different. The operating discipline transfers: investigate the real conditions, structure what matters, test the reasoning, and build toward a defensible result.
Operating foundation
Current application
How I work
01
The first job is understanding the work as it is actually done, including the parts nobody documents. A recommendation made before that is a guess with formatting.
02
Operations carry judgement that lives in people's heads. My work is making that explicit enough for a system to carry some of it, and clear enough for the team to trust it.
03
Automation should narrow what a person has to handle, not blur who is answerable. Every workflow I design names where a human decides and signs.
04
Strategy that never reaches an interface is unfinished. I work through to something people can open, use and argue with.
Credentials
Current work
Boutique AI consulting and technology firm
Strategy, adoption and workflow redesign work with organizations and owner-led businesses.
Product studio
Where the builds happen: SnapDamage, Civanta, Byline and the AI Readiness Assessment.
Nonprofit leadership
Developing transitional shared housing for at-risk adults.